If you find the same product at a lower price from an authorized reseller let us know and we will match
What is FiberOptic.com's Price Match Promise?
We really want your business so we make sure our prices are competitive. However, if you happen to find a lower price on a new identical item (total package including postage and packing), just show us the lower price at the time of purchase and we will match it.
We pride ourselves on making sure you get the product youíre looking for at the best possible price, so give it a try and weíll give you a deal. Promise.
How does FiberOptic.com's Price Match Promise work?
You can ensure your price match promise in two ways:
- Pick up the phone and call 877-529-9114.
Have the following information available and ready:
- Exact part number and description of the product.
- The delivery price of the item (must be in stock at the competitorís shipping location with packing and shipping charges included)
- URL of web site with product (You must provide us with a link to the page with the product; we may consider a verbal quote but all verbal quotes are subject to rejection.)
- Fill out and submit the following price match request form online (required items appear with a red *):
What items are eligible for FiberOptic.comís Price Match Promise?
Almost everything we sell with the exception of used and refurbished products. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized US reseller, whose authorization we reserve the right to verify.
Which items and services arenít available for price match?
We donít price match taxes, typographical errors, items sold at local/special events or items sold on auction sites. Many fiber optic products are on the black market and auction sites like E-bay or Amazon.com are where many non-authorized distributors receive their products from. These products do not come with a warranty or any technical phone support like you get from FiberOptic.com. FiberOptic.com products come directly from the manufacturer which ensures quality and lasting support.
Are delivery charges included in the price match?
Yes. When we compare our price to another company's delivery price, the equivalent delivery charges
will be included. If the other company's delivery charges are not supplied, we will add $7.95 to the other
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